OL-209 error

We have received notification that BBVA has temporarily blocked access to their servers in preparation of upcoming website/system maintenance.

All Quicken for Windows and Mac Users attempting to add or update accounts using the Direct Connect connection method will receive a OL-209 error while access is blocked.

We are working with our Service Providers and BBVA Compass to restore access as quickly as possible and recommend allowing up to 48 hrs before attempting to add/update accounts again.

If you would like to be automatically notified when this issue has been resolved, please “bookmark” this post by clicking the Yellow Star Icon in the upper right corner of this Alert.

Thank you!

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We are currently investigating reports of Quicken for Windows and Mac Users receiving a CC-501/193 error code when attempting to add or update accounts with PSECU using the Express Web Connect/Quicken Connect connection methods.

An escalation has been opened with our Service Providers and we are working with them to resolve this error as soon as possible.

If a CC-501 or 193 error is received, please contact Quicken Support and reference Alert “A-0443” for assistance with troubleshooting and/or to add your information to the open escalation.

If you would like to be automatically notified once this error is resolved, please “bookmark” this Alert by clicking the yellow star icon in the upper right corner of the Alert.

Thank you!